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Leadership & Awards

MicroAutomation is on the cutting edge of integrating new technologies into new or existing call center infrastructures. We have a state-of-the-art enterprise-level laboratory at our Manassas, Virginia headquarters equipped with numerous hardware and telephony platforms as well as software technologies currently being used in most call centers. Our professional staff has the capability to design, develop and thoroughly test new solutions on-site before they are deployed to our customers.

This comprehensive approach to our solution implementation process demonstrates our dedication and commitment to ensuring that all solutions work properly and ensures a seamless integration for our customers with minimal disruption to their operations.

It is this proven track record that has made MicroAutomation a knowledge leader in the call center industry. Our extensive technology background gives us the opportunity to be pro-active with our solution implementations and solve problems quickly should they arise.

Memberships

With more than 14,500 members, Vistage International is the world’s foremost chief executive leadership organization. Vistage’s Executive Leadership Program provides unparalleled access to new ideas and fresh thinking through monthly peer workshops, one-on-one business coaching, speaker presentations from hundreds of top industry experts, social networking and an extensive online content library of articles, best practices, podcasts and webinars.

Today, Vistage International and its global affiliates operate in 16 countries. For more information go to www.vistage.com.

Awards

2006


Technology Achievement Award of Prince William County. Recognition of Innovative Application of Technology for the FEMA solution in New Orleans

2005


Speech Technology Magazine’s Most Innovative Solution Award for Empire Medicare Services deployment

 

2004


Call Center Magazine Editor’s Choice: CallCenter Millennium

2004


Technology Achievement Award of Prince William County. Winner of Exceptional Development of Technology for 1-800-Suicide.

2001 and 2002


Best of Communication Solutions: CallCenter Millennium