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 Mr. Gursahaney founded the company in 1991 and now serves as its President. Under his guidance, MicroAutomation has become an industry leader in the provision of contact center solutions. Prior to this entrepreneurial move, Mr. Gursahaney spent more than a decade with IBM's Federal Systems Division and Application Solutions Division where he honed his program management and software development skills working on call center products, real-time control systems for an international broadcasting company, and software configuration management applications. While at IBM, he earned several IBM Quality and Outstanding Achievement Awards. In addition, his duties as program architect and design lead for the CallCoordinator and DirectTalk products resulted in five worldwide technology patents for IBM. Mr. Gursahaney received a bachelor's degree in Electrical Engineering and Computer Science from Duke University and an MBA from Carnegie-Mellon University.
 Mr. Paul has over 20 years of professional management, consulting and engineering experience in both mature and high growth technology companies and holds a bachelor’s degree in Industrial Engineering from the University of Massachusetts and an MBA from Carnegie Mellon University. Mr. Paul brings his wealth of experiences at companies such USConnect, Data General, Digital Equipment and Westinghouse to his role of overseeing the effective and successful development and implementation of solutions for MicroAutomation’s growing customer base.
 Mr. Mustico joins MicroAutomation with a wealth of experience and a strong record of successfully building high performing teams and growing revenue. His ability to create and execute strategic plans is well documented in the outsourcing industry where he spent much of his career. His most recent venture at Ricoh Professional Services resulted in growing new business by 300% and helping the region he managed become #1 in revenue. Prior to that Mr. Mustico served as an Infantry Officer in the United States Marine Corps. Mr. Mustico holds a BS in Public Administration from George Mason University and a Masters of Public Administration from Troy State University
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