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MANASSAS, VA, March 22, 2006 Wayne Ramprashad has joined MicroAutomation as Chief Technology Officer. Mr. Ramprashad has more than 15 years of experience in the design, architect, development and implementation of complex computer and voice systems. Prior to joining MicroAutomation, Mr. Ramprashad was Chief Architect for American Online, where he recently designed two voice portals using voice recognition, a programmable private branch exchange (PBX), and a world-wide VoIP network reducing over 20 remote PBX’s to four that were located in two data centers. Prior to American Online, he implemented many large call center solutions, IVR solutions and consumer-facing voice portals while employed with Quack.com, Lucent and IBM Canada.
"Wayne’s background will have a significant impact on our professional services development," said Suresh Gursahaney, President and Chief Executive Officer. "Additionally, Wayne will be tasked with leading a new development team focusing on a new suite of products to support our primary areas of Enterprise focus."
About MicroAutomation, Inc.
MicroAutomation is a leading systems integrator offering an extensive range of call center technology solutions and professional services. Since 1991 MicroAutomation has designed, developed and implemented solutions worldwide in a variety of industries. MicroAutomation solutions help companies maximize the efficiency of their call center infrastructures and empower their customer service strategies. For more information, visit us at www.microautomation.com.
For Media and Analyst inquiries, please contact:
Dan Abernathy
VP of Sales & Marketing
MicroAutomation, Inc.
dabernathy@microautomation.com
(703) 334-0607
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