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MANASSAS, VA- September 1, 2006 –MicroAutomation is pleased to announce that Carter Gentry, Director of Marketing and Business Development, will be speaking at the ACCE conference in Seattle, Washington during the Showcase Theatre session titled “Analytics: The Key to Improving in Your Call Center” on Tuesday, September 12, at 1:45pm. This session will discuss how innovative managers are using analytical tools to report on, manage and refine their call center solutions, which leads to more informed business decision making and improved overall performance.
About MicroAutomation, Inc.
MicroAutomation is a leading systems integrator offering an extensive range of call center technology solutions and professional services. Since 1991 MicroAutomation has designed, developed and implemented solutions worldwide in a variety of industries. MicroAutomation solutions help companies maximize the efficiency of their call center infrastructures and empower their customer service strategies. For more information, visit us at www.microautomation.com.
For Media or Analyst inquiries, please contact:
Dan Abernathy
VP of Sales & Marketing
MicroAutomation, Inc.
dabernathy@microautomation.com
(703) 334-0607
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