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MANASSAS, VA- April 7, 2008 – MicroAutomation, a leading systems integrator of call center solutions, announced that they are featured in the April 2008 edition of Speech Technology Magazine in the article, “Market Spotlight: Healthcare,” further highlighting their success in the healthcare industry.
The article mentions one of MicroAutomation’s automated healthcare solutions, the Health Coach, an outbound solution which educates beneficiaries on ways to better manage their health and assists in personalized long-term disease management with helpful reminders for nutrition, exercise and medication - empowering individuals in their healthcare decisions.
“Progressive health companies recognize that having a solution such as the Health Coach in place is a vital part of their Wellness strategies,” said Dan Abernathy, Vice President of Sales & Marketing. “Now preventative approaches can be put into action using existing call center infrastructures. Plus, the solution is HIPAA compliant which insures the same high levels of beneficiary confidentiality.”
The solution also provides the business benefit of reducing claims costs by focusing on proactive healthcare and preventative disease management. It can also reduce the amount of incoming calls for companies by addressing requests for basic information. Furthermore, the solution is available as a hosted option as well giving healthcare companies more options to work with when enhancing their preventative medicine programs.
About MicroAutomation, Inc.
MicroAutomation is a leading systems integrator offering an extensive range of call center technology solutions and professional services. Since 1991 MicroAutomation has designed, developed and implemented solutions worldwide in a variety of industries. MicroAutomation solutions help companies maximize the efficiency of their call center infrastructures and empower their customer service strategies. For more information, visit us at www.microautomation.com.
For Media and Analyst inquiries, please contact:
Dan Abernathy
VP of Sales & Marketing
MicroAutomation, Inc.
dabernathy@microautomation.com
(703) 334-0607
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