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MicroAutomation’s foundation is our technical expertise. We pride ourselves in having some of the most talented technical staff in the computer, telephony and call center industries. Starting from our President and founder, who was the driving force behind multiple patents and has extensive industry experience, our team of experts delivers first-class solutions to our customers and are constantly striving to improve upon them.
We have a state-of-the-art laboratory equipped with technologies currently being used in most call centers - including major telephone switches, such as Siemens, Avaya and Nortel. This allows us to ensure that every MicroAutomation solution works properly before deployment and also guarantees a smooth and seamless transition for our customers, with little disruption to their operations.
Our commitment to delivering solutions with superior service has earned us a 90% customer retention rate and a dependable and “can do” reputation with our partners.
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