MicroAutomation :: IVR Overview

Overview
Healthcare
Utilities
Hospitality
Government
Retail & Manufacturing
Financial Services
Emergency Response

Overview
Award Winning Self-Service
Enabling Technologies
VoiceXML

Overview
Award Winning Call Control
CallCenter Millennium™
Enhanced 9-1-1
Third Party Component Integration

Overview
Self-Service Analytics
Call Control Analytics

Overview
Technology & Expertise
Call Center Design
System Integration
Turn-Key Implementation
Customer Support

Our Partner Approach
Strategic Partners

About MicroAutomation
Management Team
Leadership & Awards
Accolades

Press Releases
Media Coverage
Events
Whitepapers

Request Information
Contact MicroAutomation
Directions
Customer Support

SELF-SERVICE

> OVERVIEW

> AWARD WINNING SELF-SERVICE APPLICATIONS

> ENABLING TECHNOLOGIES

> VOICEXML

Success Stories

> Midwest Healthcare Provider

> National Healthcare Provider

> Northeast Heathcare Provider

> Northeast Utilities Provider

Self-Service Industry Experience PDF

	Self-Service MicroMessenger PDF
	Self-Service MicroForce PDF
	MicroPilot "Smart" IVR PDF

Self-Service Overview

MicroAutomation's award-winning Self-Service solutions use technologies such as Interactive Voice Response (IVR), touch-tone and/ or speech recognition capabilities to help your callers obtain the information they want quickly and efficiently. For over 19 years, we've designed automated call center systems which enhance the experience at every touch point.